Daycare Case Study
The Problem
The daycare was receiving a large number of inquiries from its Facebook ads, but didn’t have enough staff to respond to them all.
The coordinator was overwhelmed and couldn’t reply quickly. In many cases, potential families never even received a response.
This led to money being spent on ads without results, and parents had a negative experience when trying to get information or enroll.
OPTA's Solution
To solve this, we built an AI-powered assistant that automatically contacts new leads as soon as they submit a form.
Within 2 minutes, the assistant sends a message, asks key qualifying questions, and schedules tours—just like the coordinator would.
It follows specific guidelines provided by the daycare to ensure every conversation meets their standards.
By handling initial outreach and scheduling, the assistant freed up the coordinator to focus on more important tasks, like supporting staff and engaging with enrolled families.
Results
97%
Faster response time to new inquiries
40%
More facility tours booked
30%
Increase in new student registrations
